We are seeking a talented and motivated Media Buyer with expertise in traffic channels, including social traffic and native traffic. The ideal candidate will have a strong understanding of tracking and optimization techniques to drive successful advertising campaigns. You will play a crucial role in maximizing our digital advertising efforts to reach and engage our target audience effectively.

Responsibilities:

1. Media Buying:
   • Strategically plan and execute media buying across various traffic channels, including but not limited to social media platforms and native advertising networks.
   • Negotiate and manage media contracts, ensuring optimal rates and placements to meet campaign goals.
2. Audience Targeting:
   • Define and refine audience targeting strategies to reach specific demographics, interests, and behaviors.
   • Use data analysis and market research to identify potential customer segments and opportunities.
3. Ad Campaign Management:
   • Create, launch, and monitor advertising campaigns on different platforms, ensuring they align with the overall marketing strategy.
   • Continuously optimize campaigns to improve performance, including adjusting ad creatives, budgets, and bidding strategies.
4. Tracking and Analytics:
   • Implement tracking mechanisms to measure the effectiveness of advertising campaigns.
   • Analyze campaign data to identify trends, insights, and areas for improvement.
   • Generate regular reports to showcase campaign performance and ROI.
5. Budget Management:
   • Manage advertising budgets efficiently, allocating funds to maximize ROI while staying within budget constraints.
   • Provide recommendations for budget adjustments based on performance data.
6. A/B Testing:
   • Conduct A/B tests to assess the impact of different ad creatives, landing pages, and campaign settings.
   • Use test results to refine and optimize campaigns for better outcomes.
7. Compliance and Ad Quality:
   • Ensure ad creatives and campaigns adhere to industry regulations and standards.
   • Maintain high standards for ad quality, including ad copy, design, and messaging.
8. Stay Informed:
   • Stay up-to-date with industry trends, emerging traffic channels, and advertising technologies.
   • Share insights and recommendations with the team to drive innovation.

Qualifications:

• Bachelor’s degree in marketing, advertising, business, or a related field (or equivalent work experience).
• Proven experience as a Media Buyer, preferably in digital advertising and traffic channels.
• Proficiency in using advertising platforms such as Facebook Ads Manager, Google Ads, and native advertising networks.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Knowledge of tracking tools and experience implementing tracking pixels and tags.
• Excellent negotiation and communication skills.
• Adept at using A/B testing and optimization techniques to improve campaign performance.
• Familiarity with compliance and advertising regulations.
• Highly organized with the ability to manage multiple campaigns simultaneously.
• Creative problem-solving skills and a strong attention to detail.
• Ability to work collaboratively in a team and adapt to a fast-paced environment.

Preferred Skills:

• Certification in advertising platforms (e.g., Facebook Blueprint, Google Ads Certification).
• Experience with programmatic advertising and demand-side platforms (DSPs).
• Familiarity with marketing automation tools and CRM systems.
• Proficiency in data visualization and reporting tools (e.g., Google Analytics, Tableau).
• Knowledge of SEO and content marketing strategies.

If you possess the skills and experience outlined above and are eager to drive successful advertising campaigns across various traffic channels, we encourage you to apply for this exciting Media Buyer role. Join our team and help us achieve our marketing goals through strategic media buying and optimization.

We are seeking a highly experienced Senior Affiliate Manager with a proven track record in relationship management, nutraceuticals, e-commerce, lead generation, tracking platforms, advanced media buying channels, and team management. This role plays a critical role in shaping and executing our affiliate marketing strategy and leading a team of affiliate professionals. If you are a seasoned expert with a deep understanding of the industry and a passion for driving results, we want you on our team.

Responsibilities:

1. Affiliate Program Leadership:

   • Develop and execute the affiliate marketing strategy in alignment with company goals.
   • Oversee and manage the entire affiliate program, including recruitment, onboarding, and relationship management with affiliates.

2. Team Management:

   • Lead and mentor a team of affiliate marketing professionals, providing guidance, training, and support.
   • Set clear goals and performance metrics for the team, regularly assessing and optimizing team performance.

3. Relationship Management:

   • Cultivate and maintain strong relationships with affiliates to foster collaboration and mutual success.
   • Provide advanced support and resources to affiliates to maximize their performance and revenue contribution.

4. Lead Generation and Conversion:

   • Collaborate with affiliates to develop and execute advanced lead generation strategies tailored to the target audience and product portfolio.
   • Continuously optimize lead conversion and customer acquisition strategies.

5. Advanced Media Buying Channels:

   • Utilize advanced media buying channels to diversify affiliate marketing efforts, including programmatic advertising, paid social, native advertising, and more.
   • Stay current with industry trends and emerging media buying opportunities.

6. Tracking Platforms:

   • Implement and manage tracking platforms to monitor affiliate performance and campaign effectiveness.
   • Analyze data and provide insights to optimize campaigns and maximize ROI.

7. Nutraceutical Industry Expertise:

   • Stay updated on industry trends, regulatory changes, and product developments within the nutraceutical sector.
   • Apply advanced industry knowledge to develop highly effective marketing strategies and campaigns.

Qualifications:

• Bachelor’s degree in marketing, business, or a related field (Master’s degree preferred).
• 5+ years of experience in affiliate management, with an emphasis on relationship management, nutraceuticals, e-commerce, lead generation, and advanced media buying channels.
• Demonstrated success in managing and leading high-performing affiliate marketing teams.
• Proficiency in using tracking platforms and advanced analytics to drive marketing decisions.
• Deep understanding of the nutraceutical industry and e-commerce landscape.
• Exceptional communication and interpersonal skills for building and maintaining affiliate relationships.
• Strong analytical mindset with a data-driven approach to decision-making.
• Proven ability to manage complex projects and meet deadlines.
• Leadership skills with the ability to motivate and inspire a team.

Preferred Skills:

• Experience with advanced marketing automation tools and CRM systems.
• Knowledge of compliance and regulatory considerations in the nutraceutical industry.
• Expertise in A/B testing and optimization techniques.
• Familiarity with SEO and content marketing strategies.
• Certifications in relevant areas (e.g., Google Ads, programmatic advertising).

If you are a seasoned affiliate marketing professional with a deep understanding of relationship management, nutraceuticals, e-commerce, lead generation, tracking platforms, advanced media buying channels, and team leadership, we invite you to apply for the Senior Affiliate Manager position. Join our team and lead our affiliate marketing efforts to new heights in the ever-evolving landscape of e-commerce and nutraceuticals.

We are seeking a motivated Junior Affiliate Manager with a strong background in relationship management, nutraceuticals, e-commerce, and lead generation. As a key player in our affiliate marketing team, you will be responsible for nurturing affiliate partnerships, driving lead generation efforts, and contributing to the success of our e-commerce business in the nutraceutical industry.

Responsibilities:

1. Affiliate Relationship Management:

   • Cultivate and maintain strong relationships with affiliates to ensure collaboration and mutual success.
   • Provide ongoing support, guidance, and resources to affiliates to help them achieve their goals.

2. Lead Generation and Conversion:

   • Collaborate with affiliates to develop and execute lead generation strategies that align with our target audience and product offerings.
   • Monitor lead quality and work on optimizing the conversion of leads into customers.

3. Affiliate Program Growth:

   • Assist in the recruitment and onboarding of new affiliates to expand our partner network.
   • Collaborate with the team to develop marketing materials and resources to support affiliates.

4. Nutraceutical Industry Expertise:

   • Stay updated on industry trends, product developments, and regulatory changes in the nutraceutical field.
   • Apply industry knowledge to develop effective marketing strategies and campaigns.

5. E-commerce Integration:

   • Work closely with the e-commerce team to ensure seamless integration of affiliate marketing efforts with our online sales platform.
   • Optimize the affiliate program to enhance e-commerce conversions and customer retention.

6. Performance Analysis:

   • Monitor and analyze affiliate performance metrics, including conversion rates, click-through rates, and revenue.
   • Provide regular reports and insights to the management team for data-driven decision-making.

Qualifications:

• Bachelor’s degree in marketing, business, or a related field.
• 1-2 years of experience in affiliate management, with a focus on relationship management, nutraceuticals, e-commerce, and lead generation.
• Strong interpersonal and communication skills to build and maintain affiliate relationships.
• Knowledge of lead generation techniques and strategies.
• Familiarity with the nutraceutical industry and its products.
• Basic understanding of e-commerce principles and online sales platforms.
• Analytical mindset with the ability to interpret data to inform marketing decisions.
• Detail-oriented, organized, and proactive in problem-solving.
• Ability to work collaboratively within a team and meet project deadlines.

Preferred Skills:

• Previous experience using affiliate marketing software or platforms.
• Awareness of regulatory compliance in the nutraceutical industry.
• Familiarity with A/B testing and optimization techniques.
• Experience with CRM systems and marketing automation tools.
• Basic knowledge of SEO and content marketing.

If you have a passion for the nutraceutical industry, a knack for building and nurturing affiliate relationships, and experience in relationship management, e-commerce, and lead generation, we encourage you to apply for the Junior Affiliate Manager position. Join our team and contribute to the growth and success of our affiliate marketing efforts in the dynamic world of e-commerce and nutraceuticals.

We are seeking a highly skilled Processing Risk Manager with a background in MIDs (Merchant Identification), experience in managing high-risk verticals, and an analytical mindset. The ideal candidate will have a keen eye for detail and the ability to identify and mitigate potential risks effectively. As a Processing Risk Manager, you will play a crucial role in ensuring the integrity and security of our payment processing operations.

Responsibilities:

1. MID Management:

   • Manage the portfolio of Merchant Identification (MID) accounts, including monitoring, evaluation, and maintenance.
   • Assess the risk associated with each MID and make data-driven decisions regarding their approval, suspension, or termination.

2. High-Risk Verticals:

   • Specialize in handling high-risk verticals,  mainly focusing on nutraceuticals and financial lead generation
   • Develop and implement risk mitigation strategies specific to high-risk industries.

3. Risk Analysis:

   • Conduct thorough risk assessments on potential clients and existing accounts.
   • Evaluate financial data, transaction histories, and other relevant information to determine risk levels.

4. Compliance and Regulation:

   • Stay informed about industry regulations and compliance requirements related to payment processing and high-risk verticals.
   • Ensure that all processing activities adhere to legal and industry standards.

5. Fraud Prevention:

   • Implement and monitor fraud prevention measures to safeguard against fraudulent transactions.
   • Investigate and respond to suspected fraudulent activities promptly.

6. Documentation and Reporting:

   • Maintain accurate records and documentation of risk assessments and actions taken.
   • Generate regular reports to share insights on risk management and compliance.

7. Vendor and Partner Relationships:

   • Collaborate with payment processors, banks, and industry partners to enhance risk management strategies.
   • Negotiate terms and conditions with external partners to minimize risk exposure.

8. Training and Education:

   • Provide training and guidance to staff members on risk management best practices.
   • Keep the team updated on industry trends and emerging risks.

Qualifications:

• Bachelor’s degree in finance, risk management, business, or a related field (Master’s degree preferred).
• 3+ years of experience in risk management, with a focus on MIDs and high-risk verticals.
• Strong analytical skills and the ability to assess complex financial data.
• Exceptional attention to detail and a meticulous approach to risk assessment.
• Knowledge of industry-specific regulations and compliance requirements.
• Familiarity with fraud detection and prevention techniques.
• Excellent communication and interpersonal skills.
• Ability to work independently and make decisions in a fast-paced environment.
• Proficiency in using risk management software and tools.

Preferred Skills:

• Experience in the financial services or payment processing industry.
• Knowledge of data analytics and statistical modeling for risk assessment.

If you possess a strong background in processing risk management, MIDs, high-risk verticals, and have an analytical mind with meticulous attention to detail, we invite you to apply for the Processing Risk Manager position. Join our team and help us maintain the highest standards of risk management and compliance in the payment processing industry.

We are seeking a dynamic and experienced Head of Customer Support with a background in e-commerce and a proven track record in team management, particularly in online communication channels and call center operations. The ideal candidate will lead our customer support team to deliver exceptional service across various customer touchpoints, ensuring a positive customer experience.

Responsibilities:

1. Team Management:

   • Lead and oversee a team of customer support representatives across multiple channels, including online chat, email, social media, and telephone.
   • Set clear goals and performance expectations for the team and provide regular feedback and coaching.

2. E-commerce Expertise:

   • Leverage your e-commerce knowledge to develop and implement customer support strategies tailored to our industry.
   • Stay up-to-date with e-commerce trends and best practices to enhance customer service delivery.

3. Channel Management:

   • Manage and optimize online communication channels, including live chat, email support, and social media interactions.
   • Oversee call center operations, ensuring efficient and effective handling of customer inquiries.

4. Customer Satisfaction:

   • Implement customer-centric practices to enhance customer satisfaction and loyalty.
   • Monitor customer feedback and use it to drive improvements in support processes.

5. Quality Assurance:

   • Establish and maintain quality assurance programs to ensure consistency and accuracy in customer interactions.
   • Monitor and evaluate customer support interactions to identify areas for improvement.

6. Training and Development:

   • Provide training and development opportunities for the customer support team to enhance their skills and knowledge.
   • Foster a culture of continuous learning and improvement.

7. Data Analysis:

   • Analyze customer support data to identify trends, bottlenecks, and areas requiring attention.
   • Utilize data-driven insights to make informed decisions and optimize support operations.

8. Collaboration:

   • Collaborate with other departments, including marketing, sales, and product development, to align customer support with overall business goals.
   • Advocate for customer needs and feedback within the organization.

Qualifications:

• Bachelor’s degree in business, e-commerce, or a related field (Master’s degree preferred).
• 5+ years of experience in customer support, with a minimum of 3 years in a leadership or managerial role.
• Proven experience in e-commerce customer support and a deep understanding of the e-commerce industry.
• Demonstrated ability to manage teams working on online communication channels and call center operations.
• Strong leadership and team-building skills.
• Excellent communication and interpersonal skills.
• Customer-focused mindset with a commitment to delivering exceptional service.
• Proficiency in using customer support software and tools.
• Analytical mindset and the ability to derive insights from data.

Preferred Skills:

• Experience with customer relationship management (CRM) systems.
• Knowledge of customer support best practices, including the use of chatbots and automation.
• Familiarity with e-commerce platforms and technologies.
• Professional certifications in customer service or management.

If you have a strong background in e-commerce, proven team management experience in online communication channels and call centers, and a passion for delivering exceptional customer support, we encourage you to apply for the Head of Customer Support position. Join our team and lead the way in providing top-notch customer service in the dynamic world of e-commerce.

We are seeking a highly experienced and strategic-minded Head of Strategic Partnerships with a background in e-commerce, fulfillment channels, logistics, manufacturing, and production. The ideal candidate will be responsible for identifying, negotiating, and managing key partnerships that drive growth, operational efficiency, and innovation within our organization.

Responsibilities:

1. Partnership Strategy:

   • Develop and execute a comprehensive strategic partnership strategy aligned with the company’s goals and growth objectives.
   • Identify new partnership opportunities and evaluate their potential impact on the business.

2. E-commerce Expertise:

   • Leverage your e-commerce industry knowledge to identify and prioritize strategic partnerships that enhance our online sales and customer experience.
   • Stay updated on e-commerce trends, market dynamics, and emerging technologies.

3. Fulfillment Channels:

   • Collaborate with fulfillment partners to optimize order fulfillment processes, reduce lead times, and enhance delivery reliability.
   • Explore new fulfillment solutions and channels to expand our reach and improve customer satisfaction.

4. Logistics Management:

   • Manage logistics partnerships to streamline supply chain operations, reduce costs, and ensure timely delivery of products.
   • Optimize transportation, warehousing, and distribution strategies for efficiency.

5. Manufacturing and Production:

   • Identify manufacturing and production partners to support product development, quality assurance, and scalability.
   • Oversee manufacturing and production processes to meet quality and production targets.

6. Negotiation and Contract Management:

   • Lead negotiations with potential partners, including terms, pricing, and contractual agreements.
   • Ensure that all partnerships are mutually beneficial and align with company objectives.

7. Relationship Management:

   • Cultivate and maintain strong relationships with strategic partners, fostering collaboration and long-term success.
   • Serve as the primary point of contact for partners and coordinate cross-functional efforts.

8. Performance Tracking and Reporting:

   • Establish key performance indicators (KPIs) to assess the effectiveness of strategic partnerships.
   • Regularly track and report on the performance of partnerships to company leadership.

Qualifications:

• Bachelor’s degree in business, supply chain management, e-commerce, or a related field (Master’s degree preferred).
• 7+ years of experience in strategic partnership management, with a strong focus on e-commerce, fulfillment, logistics, manufacturing, and production partnerships.
• Proven success in identifying, negotiating, and managing strategic partnerships that have driven business growth and operational efficiency.
• Exceptional strategic thinking and problem-solving abilities.
• Strong analytical and financial acumen.
• Excellent communication and negotiation skills.
• Ability to influence and collaborate with cross-functional teams.
• Proficiency in using data and analytics to inform partnership decisions.

Preferred Skills:

• Experience in global partnership management and international supply chain operations.
• Knowledge of emerging technologies, such as automation, IoT,  that impact e-commerce, logistics, and manufacturing.

If you are a seasoned professional with a strong background in strategic partnership management within the e-commerce, fulfillment, logistics, manufacturing, and production sectors, we encourage you to apply for the Head of Strategic Partnerships role. Join our team and play a pivotal role in shaping our growth and innovation through strategic collaborations.